Shipping Information

Ground Shipping Map
Business days in transit from Knoxville, TN 37932





STANDARD TRANSIT TIMES

These are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed. They also DO NOT include weekends.


Free Economy Shipping: 7 - 10 days average transit time. Available on orders of $99 or more. Available only in the continental USA.
Economy Shipping: 7 - 10 days average transit time. Continental US only.


Economy to Canada:
8 - 12 business days average transit time. Limited real time tracking available. Canada only. Brokerage, duties & taxes are NOT included in the shipping cost and are the responsibility of the customer upon delivery.


Ground: 2 to 6 days average transit time, depending on location. US only. We are located in Knoxville, Tennessee. Standard ground shipping times range from 1-2 days in the Southeast, 2-3 days in Midwest and New England areas, and 4-6 days in the Western US. Ground shipping times are NOT guaranteed.

3 Day Shipping: 3 days transit time. US only.

2 Day Shipping: 2 days transit time. US only.


Standard to Canada: 7 to 10 days average transit time, depending on location. Canada only. Brokerage, duties & taxes are NOT included in the shipping cost and are the responsibility of the customer upon delivery.

Worldwide Expedited: 4 to 7 days average transit time. International orders only.

Worldwide Express: 2 to 4 days average transit time. International orders only.


EXPEDITED ORDERS

EXPEDITED orders (Next Day, 2 Day, & 3 Day) must be placed by 1:00pm EST to guarantee same day shipping.


SHIPMENTS TO CANADA

All shipments to Canada are subject to your standard GST and PST taxes, plus Canadian custom release fees. Customs merchandise duties are normally around 12% to 20% of the total order value, based on the types of products purchased and will be assessed by Canadian customs. Brokerage, duties & taxes are NOT included in the shipping cost and are the responsibility of the customer upon delivery.

OTHER INTERNATIONAL SHIPPING

For all other countries, brokerage fees, taxes, and duty imposed by customs in your country can not be accurately estimated. These charges will be your responsibility.